TECH SERVICE

TOP NOTCH TECHNICIANS

Technicians and terminal handlers are licensed by the Illinois Gaming Board and maintain daily routes with an exemplary commitment to service. If an issue needs hands-on resolution, a licensed route technician is nearby and is quickly dispatched to respond.

CALL CENTER

Contact the Grand River Jackpot Call Center 24/7 and you will be greeted by friendly, patient and understanding professionals ready to assist. Our state-of-the-art Call Center works hand in hand with our licensed technicians to resolve issues – and get your VGTs back online – with quick efficiency.

Call Center Photo
DO YOU NEED ASSISTANCE FROM OUR TOP NOTCH TECHNICIANS? CONTACT OUR CALL CENTER AT (866) 294.3625.